Privacy Policy

1. General

This Privacy Policy governs collection, processing and use by Chainberry LLC (hereinafter – the "Company" or "we", "us", "our', etc.) of your Personal Information that you provide us when accessing or using the website www.chainberry.com (hereinafter – the "Website") or related services provided by the Company via the Website or according to Our agreement with You (hereinafter – "Services").

"Personal Information" refers to information that identifies an individual, such as name, address, e-mail address, financial information, and banking details. "Personal Information" does not include anonymized and/or aggregated data that does not identify a specific user. Company is committed to protecting and respecting your privacy.

2. Collection and Use of Personal Information

A. Personal Information We Collect

We collect the following Personal Information:

• Contact information, such as name, home address, and E-mail address
• Account information, such as username and password
• Financial information, such as bank account numbers, bank statement, trading activity and history, commissions charged, etc.
• Identity verification information, such as images of your government issued ID, passport, national ID card, driving license or other documents requested by our compliance department
• Residence verification information, such as Utility bill details or similar information
• Other information, obtained during our KYC procedures, such as information about your financial state and source of funds

B. Use of Cookies and Similar Technology

The Website is using cookies. Cookies are small text files that are placed on your computer by websites that you visit. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

C. How We Use Your Personal Information

We may use your Personal Information to:

• Process your transactions
• Fulfill our legal or regulatory requirements
• Verify your identity in accordance with applicable legislation and our Anti Money Laundering policy
• Detect, investigate and prevent fraudulent transactions or unauthorized or illegal activities
• Protect our rights and property
• Personalize your Services experience
• Analyze Website usage and improve our Website offerings
• Help us respond to your customer service requests and support needs

3. Disclosing and Transferring Personal Information

We may disclose your Personal Information to third parties and legal and regulatory authorities. Your information will not be sold, exchanged, or shared with any third parties without your consent, except to provide Services or as required by law.

We may share your Personal Information with law enforcement, data protection authorities, government officials, and other authorities when compelled by subpoena, court order, or other legal procedure, or when we believe disclosure is necessary to prevent physical harm or financial loss.

4. Your Rights Regarding Your Personal Information

You have the following rights:

• The right to be informed about the fact that we're processing your Personal Information
• The right to data portability
• The right to object to the processing of your Personal Information
• The right to access your Personal Information, to correct, update, and block inaccurate data
• The right to withdraw your consent of Personal Information processing
• The right to erase your Personal Information from our servers (right to be forgotten)

To exercise these rights, contact us at [email protected]

5. Security of Personal Information

We use a variety of security measures to ensure the confidentiality of your Personal Information, including:

• Password protected directories and databases
• Secure Sockets Layered (SSL) technology
• Limited access to hosting servers using 2FA and traffic encryption

6. Retention of Personal Information

We retain Personal Information for as long as necessary to fulfill purposes described in this Privacy Policy. In accordance with our record keeping obligations, we will retain account and other Personal Information for at least five years after termination of respective agreement.

7. Contact

For data inquiries or complaints:
📧 [email protected]